The challenge
Placeholder — describe the business problem. For example: the support team answered the same product questions every day, and the answers were spread across documentation, old tickets and internal notes.
The solution
Placeholder — describe what you built. For example: a retrieval-augmented assistant connected to the documentation and help-desk system, citing sources in every answer and escalating to a human when unsure.
Placeholder — add any architecture notes, constraints or decisions worth explaining to a prospective client.